UK watchdogs need to step in on rip-off bills, which are bad for consumers and the economy | Heather Stewart

From mobiles to insurance and subscriptions, firms are able to exploit the fact they know more than customers

Ever felt swizzed by the small print in your mobile contract, bamboozled by a plethora of insurance products or locked into a subscription you signed up for by mistake?

Then you are far from alone: a paper on the UK’s productivity predicament suggests the way the markets for some key services work is not only a monumental pain for consumers but bad for the economy, too.

Continue reading…From mobiles to insurance and subscriptions, firms are able to exploit the fact they know more than customersEver felt swizzed by the small print in your mobile contract, bamboozled by a plethora of insurance products or locked into a subscription you signed up for by mistake?Then you are far from alone: a paper on the UK’s productivity predicament suggests the way the markets for some key services work is not only a monumental pain for consumers but bad for the economy, too. Continue reading…